We care for the environment
Certified Sustainability
Our vision is to preserve the Earth’s resources while making first class products, so the entire company philosophy is one of preservation and sustainability.
FENIX METALS contributes to the sustainable development of our globe through environmentally correct recycling of tin containing residues from industrial production, producing refined metal for renewed industrial use. It is well understood that efficient recycling is preferable to equivalent primary mining extraction processes as it has much lower energy consumption and environmental impact.
In short – recycling is sustainability.
FENIX METALS policy is to operate in a safe and responsible manner that respects the environment, our employees, our customers and the communities in which we operate. We will not compromise environmental, health or safety values for profit or production and expect all employees to understand, promote and assist in the implementation of this policy.
We are certified
All aspects of our operation are certified in accordance with the highest standards of today. Our factory provides state of the art processing and uses the best available environmental protection and control technology (BAT) in the industry, in full compliance with Polish and European Union legislation.
Integrated Permit
Our operations are fully permitted by local and national Polish authorities who have issued an Integrated Permit covering all aspects.
![tuv-9001+14001+OHSAS-sam-znak[1] tuv-9001+14001+OHSAS-sam-znak[1]](https://fenixmetals.com/wp-content/uploads/2014/09/tuv-9001-14001-OHSAS-sam-znak1-120x120.jpg)
We are certified for Quality by ISO 9001, for environmental correctness by ISO 14001 and our work environment and practises to ISO 45001.
As the rules require our policy is shown here.
TFS
The raw materials we receive and process are transported in full compliance with the Basel convention and the EU directives on Trans Frontier Shipment (TFS) with the required notifications. We are a pre consented facility approved by the Polish Environmental Ministry to receive these materials.
REACH
Our REACH registration (Registration, Evaluation, Authorization and restriction of Chemicals) assures you that we fully comply with these EU rules for handling products and materials safely and correctly.

To ensure proper ethical origin of the materials we treat, we are audited by RBA – Responsible Business Alliance and conformant to RMAP’s requirements.
As the rules require our policy is shown here.
Our due diligence report is available here.
Complaint and Irregularity Reporting Mechanism
At Fenix Metals Sp. z o.o., we operate in a transparent, responsible manner, in line with the highest ethical standards. That’s why we have implemented a Complaint Reporting Mechanism that allows all stakeholders – both internal (employees) and external (contractors, members of local communities, business partners, and civil society organizations) – to report complaints, concerns, or suspicions related to our company’s operations in a safe, accessible, and confidential way.
Stakeholder Engagement
This mechanism was developed with the needs and expectations of our various stakeholder groups in mind – employees, contractors, local communities, and civil society organizations. We believe that open communication and the active participation of all parties in problem-solving contribute to building trust and conducting business responsibly. We encourage all stakeholders to make full use of this tool.
Mechanism Principles:
– Complaints can be submitted anonymously by selecting the appropriate option in the form.
– All reports are handled fairly, impartially, and in a timely manner.
– Individuals who report complaints in good faith are fully protected against any form of retaliation.
– All submissions are formally documented, and the reporter’s input is taken into account when determining further steps.
Available Reporting Channels:
– Via the online form below
– E-mail: grievance@fenixmetals.com
– By letter: Fenix Metals Sp. z o.o., ul. Strefowa 13, 39-442 Chmielów, Poland
How It Works:
– Fill out the form, providing as many details as possible about the issue you are reporting.
– Attach any supporting documents (if available).
– Submit the report – it will be reviewed by the designated team.
– An internal investigation will be initiated by the Director of Operations.
– Further actions – if the report is found to be valid, appropriate steps will be taken
– Feedback – if you provide contact details, we will inform you about the progress and outcome of the investigation.
Anonymous reports – You can report the matter anonymously, without providing your personal data.
Through this mechanism, we aim to foster open communication and resolve issues in a constructive and satisfactory manner for all parties involved, without the need to engage external authorities.
Register your Grievance

We are a member of ITA – International Tin Association – and represented on their board and on the executive committee. ITA represents about 60% of the worlds tin production and we have participated in the formulation of a global Code of Conduct for the tin industry and the resulting ITA report for Fenix is attached here.

As a major recycling company we are a gold member of BIR – the international association of recyclers.